Grand Rapids Auto Repair

Critters and car repair Customers coming to an auto repair shop want varying degrees of information.  Some customers may want to have an in-depth discussion of the needed repairs with an explanation of what, where and why. Others want their vehicle to be repaired. No explanation needed. I recently took my granddaughter to the Critter Barn in Zeeland. She loves petting the bunnies and watching them hop around. We were fortunate enough to have one of the staff members show us the newborn bunnies and share some information about rabbit genetics and behavior. It was very interesting to me and I appreciated the staff being willing to educate us. However, my granddaughter who is three, just wanted to pet the bunnies. That is what she did while I chatted with the staff member. We both left the Critter Barn with the experience/information that we valued and were satisfied with our visit. The goal when a customer comes in is to ascertain what their level of needed information is, answer ... read more

I found it on the internet! The internet is an amazing place filled with an answer to every question, right at your fingertips. Baking and need a substitute for the egg you thought you had?https://www.healthline.com/nutrition/egg-substitutes. Planning a trip and need car games for kids? Here you go! https://www.familyvacationcritic.com/best-road-trip-games-for-families/art/ These are both examples of websites that are easily proven to be quality information. One thing the internet is not good at is deciding what is accurate information and what is not. Many people are ‘experts’, but are they? I made an avocado hummus recipe that was ‘amazing’ and ‘5-stars’. It was on a blogger’s website with rave reviews. You know what it did not have? Flavor. I followed the recipe to the letter, and ... read more

As I’m writing this, the sun is shining. Punxsutawney Phil, the groundhog, has also predicted another six weeks of winter. Many of us are thinking about Spring Break 2021. What does it even look like this year? Hopefully you’ll be able to enjoy this long awaited annual pilgrimage to the south. If you are headed south, now is the time to think about vehicle maintenance. It’s not the fun part of planning for your vacation but it’s necessary. Why? Lessening the possibility of a break down on your trip. It is worth a little bit of investment before you leave. Performing the necessary maintenance and repairs before you hit the road alleviates some of the stress. I recommend scheduling your appointment soon as I have learned after 20+ years in automotive, trying to get an appointment the week you are to leave may cause its own stress. You do not need that.  Plan and call today to be prepared to hit the road. Head for the sand and sunshine with confidence! Also ... read more

The Spring That Wasn't Does anyone else feel like we just skipped over Spring 2020? No Spring break. No vacations, graduations, or family reunions. It was odd in the automotive repair world as we usually are busy with vehicle inspections for long trips and checking air conditioning systems for the upcoming warmer weather. None of these things were necessary. The A/C system didn't really matter because most vehicles weren't leaving their driveway, no matter the weather. You know what wasn't canceled? Time with family and the opportunity to get to the things on your 'home repair' list that you had put off until life slowed down. And then it did. Not by our choice, but it all came to a standstill for many people. With the many challenges that these times brought, they also brought some clarity to the things that were important.  Spring still showed up and the weather seemed to be similar to everything in 2020 so far. Unpredictable ... read more

Hi and welcome to my blog! I took a bit of a sabbatical that went a little longer than planned. Anyway, I’m glad you’re here! A little bit about me. I’m married to Jeff, one of the owners of Arie Nol Auto Center. Jeff has been here since 1976 when his dad, Arie Nol, started the business. I came on board in 2000 when Jeff purchased the business from his family. I have to admit up front that I don’t love cars but I do love business and people. I do have a lot of car knowledge because I work with an amazing team that I continually learn from. While this is a blog for an automotive repair facility, it is not necessarily an ‘automotive blog’. What type of content can you expect? It depends. Some weeks, it will have information about what is happening at Arie Nol Auto Center (referred to internally as The ANAC), issues we’ve seen with vehicles that are common and ways to avoid them, and sometimes, just a conversation about whatever needs to be chat ... read more

In our customer lounge area, there is a cabinet filled with model cars. The curio cabinet is an old 1980’s style cabinet that you don’t see much anymore. All the shelves are filled with the different make and models of cars. There are Corvettes, Mercedes Benz, Ferraris and Lancias. The cars are die cast models that Jeff collected with his dad, Arie, over the years. Arie passed away over twenty-three years ago. He and Jeff spent a lot of time collecting the cars together and each one has a memory attached to it. They are all vehicles that were rare. When they searched for cars, they looked for makes that either hadn’t been produced for very long or that had something unique that year. The doors, hoods and trunk or boot all are functional. They are at our shop because that is where they belong. Arie’s dream was to have an auto repair shop and to pass along all his knowledge to Jeff, who also loved cars. Collecting the cars with Jeff was something that they enjoyed doing toget ... read more

“If I had eight hours to chop down a tree, I’d spend six hours sharpening my ax.” – Abraham Lincoln Abraham Lincoln is someone that can be quoted for many different situations. I think because his words were so simple yet so true, even today. In his day, an ax was an important tool used by people on a daily basis. It could be used for protection, acquiring fuel for your fire, and building your home. Your muscles were what powered this tool so your ability to perform a task was limited by your physical strength. The tools that we use in our business vary from a wrench or mallet to a computer. The correct tools are required now more than ever. We’ve gotten to the point where some tools are very vehicle specific. Some are even based on the year, make and model of the vehicle. What implications does that have for today’s car owner? One thing it does is limit your ability to work on your vehicle. As technology advances and cars become more technologically sophisticated ... read more

We are in the process of putting winter tires on our family cars. I am not a fan of winter so to me this is the harbinger of what is to come. I’m probably a 5th generation Michigander so you would think that my DNA would include a snow and cold loving gene. People suggest that finding a winter sport is the key to loving Michigan winters. The problem with that is that I’d have to be outside. Making sure that my car has heat, good tires and the coolant is working correctly helps me get through the winter. Coolant/antifreeze is more interesting than one would imagine. Seriously, I always thought it just kept the engine cool but it does more than that. Worn out coolant is more electrically conductive than fresh coolant. Electrolysis (and not the hair removing kind) in the coolant causes it to become corrosive and can damage the engine and components. So it’s important that your coolant/antifreeze be tested to make sure that it is still doing all the things it is required to do ... read more

We have a customer that has been driving for 58 years and has never gotten a ticket. Not one for speeding or parking, nothing. He also has never been involved in an accident. When he stops in to chat with Jeff and they have an ongoing conversation about this milestone. When you watch people on the road today, it's amazing how much driving has changed over the years. When Bob started driving, drivers paid attention to the road. There were no cell phones, GPS technology, Starbucks coffee in the cup holder, no distractions. We hear all the stories about someone's last text before they crashed their car, or the “almost” accidents when someone chatting on their cell phone cuts another driver off on the road. Sometimes we are that person and understand what we're doing when we look up and realize we weren't paying attention to our driving as much as we thought we were. I read something when I was a teenager that said you should drive as if every car on the road was out to hit ... read more

The fun cars are getting ready to be put away for the winter. The sparkly, convertible, wind blowing through your hair on the way to the beach cars. The little two-seaters that bring a grin to your face as you sit in the driver’s seat. We see so many of the vehicles that are completely an emotional purchase. I love the stories! We’ve had cars that someone will bring in because their dad owned one and they remember those summers spent helping him wash it in the driveway or taking it out together for a ride. Some people purchase a car because they had a similar model when they were younger and want to relive that feeling. I feel that way about Corvairs. We had a Corvair when I was younger and I remember riding in it with my family. Unfortunately, everyone knows that they had engineering flaws back then and were dangerous. By the time the kinks were corrected and it was only a cute little sports car, the name was synonymous with horrible accidents. So, I will never own one bu ... read more