My Journey Toward Car Literacy

I Married A Car Guy: My Journey Toward Car Literacy

Hi, I'm Debbie Nol, and I married a car guy. My 14 years of working at Arie Nol Auto Center has been an incredible journey, building amazing relationships with customers and learning so much from our experienced technicians.

Now I'm launching a blog to share what I've learned about cars and some of my most memorable customer stories. Hopefully you will find my blog both helpful and entertaining!

Tag Archives: Cars

Not Just Metal Cars

Not Just Metal Cars

In our customer lounge area, there is a cabinet filled with model cars. The curio cabinet is an old 1980’s style cabinet that you don’t see much anymore. All the shelves are filled with the different make and models of cars. There are Corvettes, Mercedes Benz, Ferraris and Lancias. The cars are die cast models that Jeff collected with his dad, Arie, over the years. Arie passed away over twenty-three years ago. He and Jeff spent a lot of time collecting the cars together and each one has a memory attached to it. They are all vehicles that were rare. When they searched for cars, they looked for makes that either hadn’t been produced for very long or that had something unique that year. The doors, hoods and trunk or boot all are functional. They are at our shop because that is where they belong. Arie’s dream was to have an auto repair shop and to pass along all his knowledge to Jeff, who also loved cars. Collecting the cars with Jeff was something that they enjoyed doing toget ... read more

Abraham Lincoln’s Take on Tools

Abraham Lincoln’s Take on Tools

“If I had eight hours to chop down a tree, I’d spend six hours sharpening my ax.” – Abraham Lincoln Abraham Lincoln is someone that can be quoted for many different situations. I think because his words were so simple yet so true, even today. In his day, an ax was an important tool used by people on a daily basis. It could be used for protection, acquiring fuel for your fire, and building your home. Your muscles were what powered this tool so your ability to perform a task was limited by your physical strength. The tools that we use in our business vary from a wrench or mallet to a computer. The correct tools are required now more than ever. We’ve gotten to the point where some tools are very vehicle specific. Some are even based on the year, make and model of the vehicle. What implications does that have for today’s car owner? One thing it does is limit your ability to work on your vehicle. As technology advances and cars become more technologically sophisticated ... read more

The Exciting Properties of Antifreeze

The Exciting Properties of Antifreeze

We are in the process of putting winter tires on our family cars. I am not a fan of winter so to me this is the harbinger of what is to come. I’m probably a 5th generation Michigander so you would think that my DNA would include a snow and cold loving gene. People suggest that finding a winter sport is the key to loving Michigan winters. The problem with that is that I’d have to be outside. Making sure that my car has heat, good tires and the coolant is working correctly helps me get through the winter. Coolant/antifreeze is more interesting than one would imagine. Seriously, I always thought it just kept the engine cool but it does more than that. Worn out coolant is more electrically conductive than fresh coolant. Electrolysis (and not the hair removing kind) in the coolant causes it to become corrosive and can damage the engine and components. So it’s important that your coolant/antifreeze be tested to make sure that it is still doing all the things it is required to do ... read more

A Job Well Done

A Job Well Done

We have a customer that has been driving for 58 years and has never gotten a ticket. Not one for speeding or parking, nothing. He also has never been involved in an accident. When he stops in to chat with Jeff and they have an ongoing conversation about this milestone. When you watch people on the road today, it's amazing how much driving has changed over the years. When Bob started driving, drivers paid attention to the road. There were no cell phones, GPS technology, Starbucks coffee in the cup holder, no distractions. We hear all the stories about someone's last text before they crashed their car, or the “almost” accidents when someone chatting on their cell phone cuts another driver off on the road. Sometimes we are that person and understand what we're doing when we look up and realize we weren't paying attention to our driving as much as we thought we were. I read something when I was a teenager that said you should drive as if every car on the road was out to hit ... read more

Autumn Leaves and Summer Cars

Autumn Leaves and Summer Cars

The fun cars are getting ready to be put away for the winter. The sparkly, convertible, wind blowing through your hair on the way to the beach cars. The little two-seaters that bring a grin to your face as you sit in the driver’s seat. We see so many of the vehicles that are completely an emotional purchase. I love the stories! We’ve had cars that someone will bring in because their dad owned one and they remember those summers spent helping him wash it in the driveway or taking it out together for a ride. Some people purchase a car because they had a similar model when they were younger and want to relive that feeling. I feel that way about Corvairs. We had a Corvair when I was younger and I remember riding in it with my family. Unfortunately, everyone knows that they had engineering flaws back then and were dangerous. By the time the kinks were corrected and it was only a cute little sports car, the name was synonymous with horrible accidents. So, I will never own one bu ... read more

Peaceful

Peaceful

During the course of our day, we have many people in and out of our office. Customers, vendors, and salespeople are constantly walking in and out. There is research that shows that when you smile at someone, you’re not only making an impression on them but yourself as well. Smiling lowers stress and some research even suggests that you can improve your own mood just by smiling. We have a vendor that comes every day who is always smiling. When you ask him how he’s doing, he says, “I am peaceful.” Everything in his day has not gone perfectly as planned but he still smiles and says, “I am peaceful.” I am not always peaceful and he laughed when I mentioned that to him one day. His response was, “You woke up this morning and got out of bed. For that, you should be thankful.” He was right. On any given day, our computers may start acting up, parts didn’t arrive, frustration builds, the Internet is slow etc. Someone has a car that is towed in because it unexpectedly broke dow ... read more

So I Like Volvos...

So I Like Volvos...

My past four vehicles have been Volvo wagons. I don't even have children in soccer anymore, so the Volvo-driving-soccer-mom doesn't apply. When someone asks me what my favorite make of vehicle is, I don’t even have to think about it. Here's why: safety, comfort, outstanding engine-acceleration, and organization. If I ever met a Volvo engineer, I might act like a NASCAR fan meeting Dale Earnhardt, Jr. Jeff is hoping that never happens. Safety first
They're not flashy vehicles but they've been known for their safety innovations since they began. I had smaller children when I had my first Volvo and I liked the fact that they were a little bit safer in my car in case of an accident. Plus they have the option of built-in booster seats. Comfort
Not everyone is comfortable in a Volvo but the front seats fit a wide variety of heights, so it’s perfect for me. However, my sons are both six-feet plus and they impart their opinion of the l

... read more

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