My Journey Toward Car Literacy

I Married A Car Guy: My Journey Toward Car Literacy

Hi, I'm Debbie Nol, and I married a car guy. My 14 years of working at Arie Nol Auto Center has been an incredible journey, building amazing relationships with customers and learning so much from our experienced technicians.

Now I'm launching a blog to share what I've learned about cars and some of my most memorable customer stories. Hopefully you will find my blog both helpful and entertaining!

Tag Archives: business

Page 1 of 365

Page 1 of 365

This is what I found when I was searching for a quote for the sign in front of our business. I found two other quotes that I thought would be good and they are now up, and hopefully a little inspiring. But the “Page 1 of 365” stuck with me. I'm a list maker and goal setter. I have the plan laid out for the year. And I’m old enough to know that most items won't go according to plan, but yet, I still have a guideline and goals. Every year right about now, we start evaluating what we can do to improve as a business in the upcoming year. We have discussions with our technicians about training. We send our technicians to classes both in Grand Rapids and also out-of-state. That requires planning so we look at what we need to accomplish in the upcoming year. We also look at tools and equipment. What do we need? Customer service. How can we improve? We constantly evaluate, but the beginning of the new year causes you to take a look and set some goals. Realistically, long range ... read more

Shop local. Eat local. Locovore.

Shop local. Eat local. Locovore.

My Dad owned his own business. My husband grew up in the small business we now own. My children all worked in our business and now work for family-owned or small businesses here in Grand Rapids. I've grown up knowing the impact of 'shop local'. Grand Rapids is blessed with so many small businesses. From furniture making to restaurants, we have some of the best. Our service industry is also full of electricians, plumbers, auto and collision repair. Many of the local business commercials on TV highlight the fact that they are family owned and operated. Some of the places have grown to sell nationally and internationally. Meijer, GFS, Amway, Steelcase etc. all started as local businesses. Why does this matter? Anyone can read the statistics about the impact shopping local has on the economy of your area. To me, it's personal. We pay our employees who then purchase goods and services in our area. When we as a company are able to use a local supplier or service provider, which i ... read more

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