Hi, I'm Debbie Nol, and I married a car guy. My 14 years of working at Arie Nol Auto Center has been an incredible journey, building amazing relationships with customers and learning so much from our experienced technicians.
Now I'm launching a blog to share what I've learned about cars and some of my most memorable customer stories. Hopefully you will find my blog both helpful and entertaining!
It is National Preparedness Month in the United States. The idea behind the federal designation is that Americans will prepare for natural disasters. As of 2009 according to FEMA, only 57% of Americans are prepared with supplies in their home and only 44% of Americans have an emergency plan.
Kevin, our go-to I.T. person is also a customer. He called because he was having immediate car issues. A while ago, I was having immediate I.T. issues and called Kevin. He had his young son Paul with him but came to the shop to fix the problem. I gladly entertained Paul while Kevin worked to diagnose and fix our computer issue.
We were! Every summer we have a company event where we can all get together with our families and have some fun. We feel very strongly as a company that spending time together contributes to the team atmosphere we have built. Getting to know family members is important for all of us for the same reason.