My Journey Toward Car Literacy

I Married A Car Guy: My Journey Toward Car Literacy

Hi, I'm Debbie Nol, and I married a car guy. My 14 years of working at Arie Nol Auto Center has been an incredible journey, building amazing relationships with customers and learning so much from our experienced technicians.

Now I'm launching a blog to share what I've learned about cars and some of my most memorable customer stories. Hopefully you will find my blog both helpful and entertaining!

Monthly Archives: August 2017

Family-Owned and Operated

Family-Owned and Operated

Grand Rapids is the home to many family-owned businesses. I feel really fortunate to work with my husband and son daily. It is rare to enter our business and not interact with a Nol family member. Most people that have been in our business eventually figure out the familial relationships. When our children worked in the business when they were young, we asked them to call Jeff and I by our first names. It was admittedly an adjustment to have my kid’s call me ‘Debbie’ instead of Mom. There was a reason for it though. We felt that while they were our children, they were also our employees. It changes the dynamics when you are referring to your employer as Mom or Dad. We’ve always told our children that when your family owns the business, that means you work harder. You don’t get to skate by on your last name or go to Mom or Dad and expect special treatment. We knew that they wouldn’t always work for us and with Arie Nol Auto Center being their first work experience, we wa ... read more

Is Your Car Ready for College?

Do you have a student heading off to college and taking a vehicle? If so, is the car ready? You've bought the microwave, mini fridge, extra-long twin bedding and talked about the importance of making good personal choices. But is their car ready? It's important that a vehicle headed to school be maintained correctly and any minor repairs be taken care of before your student leaves. Many times, your child is headed to a town that you're not familiar with and they may not have the number of a shop you can trust. Being proactive about vehicle repairs and maintenance BEFORE they leave saves you a potential phone call about a broken-down vehicle. We know it's stressful trying to find a shop to repair your student’s vehicle. We know it's stressful for the student trying to deal with something they may not have had a lot of experience handling. While it can be a teachable moment, it's one you'd probably rather avoid. Make sure that they understand several thin ... read more

Forget Your Phone

Forget Your Phone

One of our quotes for this week seemed like a good one for this time of year. “Do more things that make you forget your phone.” It’s summer in Michigan. It’s a time we should be enjoying the summer weather, walking on the beach, eating at one of the locally owned restaurants, hiking and enjoying nature, and spending time with the people that make us happy. I’m as guilty as the next person of having my phone with me all the time, taking photos of whatever catches my eye, checking out social media, and responding to emails that don’t need to be responded to right away. It’s easy as a business owner to believe you need to be reachable 24/7. Being ‘connected’ is what it’s all about now. With Facebook and Instagram (and I admittedly love Instagram) it’s almost a matter of ‘if it isn’t posted, did it happen?’ If a tree falls in the woods and no one hears it… The real question should be; if you were busy taking a picture of a moment and finding the perf ... read more

Supporting and Sharing | The Women in Autocare Conference

Supporting and Sharing | The Women in Autocare Conference

More women are making the choice to join the ranks of the automotive world as engineers, salespeople, auto technicians, supply chain managers, CEOs, etc. Networking our way. Sharing stories of success and challenges. The moments of clarity when you realize there are many shared experiences and you contribute to the conversation. Being a proud Michigander while listening to Cynthia Kay and Doreen Bolhuis— co-authors of Stop Wishing, Stop Whining, Start Leading—talk about aspiring to lead. Both speakers have built businesses in Grand Rapids and are an inspiration as a woman business owner. Speaking with women from all over the country that I’ve met at past conferences. Meeting new members and recognizing the growth of this organization. Being inspired by a young woman from Pennsylvania who, at 17 years old, is on her way to a career in the automotive field and is taking the steps to make it happen. Having the opportunity to listen to Megan Meyer of Randy M ... read more

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