My Journey Toward Car Literacy

I Married A Car Guy: My Journey Toward Car Literacy

Hi, I'm Debbie Nol, and I married a car guy. My 14 years of working at Arie Nol Auto Center has been an incredible journey, building amazing relationships with customers and learning so much from our experienced technicians.

Now I'm launching a blog to share what I've learned about cars and some of my most memorable customer stories. Hopefully you will find my blog both helpful and entertaining!

What’s in Your Wheelhouse?

What’s in Your WheelhouseWheelhouse

I was speaking to a young woman who is a senior in high school. Her vehicle’s check engine light illuminated on her dashboard and she stopped by to have us check into it. While a technician was checking the vehicle, we had a conversation about finding a college. She has been participating in college visits to find one that suits her. She had visited the college my daughter attended, and we spoke about that as well as some of her upcoming visits to other colleges.

It was interesting because I had been reading about finding your strengths as it applies to the working world. The phrase I've heard lately is, “That’s in my wheelhouse.” It means that it's something which is within your area of expertise. I always thought it had to do with boats but after checking, found that it is a baseball term meaning a ball pitched right where you want it. You're most likely to hit the ball if it's in that area.

The customer I was speaking to was saying she wasn't sure what she wanted to pursue in college. You're fortunate if you know what career you want to pursue at eighteen years old, but it is more the norm to not know what you want to be doing five days a week for the next forty- some years after graduation.

Our technicians and service writers know that repairing cars and working with customers is ‘in their wheelhouse.’ They all enjoy learning and advancing. The challenge of new technology is something they enjoy. It interests me how each of them came to the realization that this is what they wanted to do. Being a good technician isn't something you fall into and decide to stick with usually. The good technicians have a real interest in cars and tend to pursue it even if they’re off the clock. It really is a passion.

I'm thankful to work with people who love what they do. I learn from them all the time. They're always willing to answer a question and I usually am shown the parts, etc., so I can accurately describe it, whether to a customer or for some other reason. Sometimes for my blog post.

Is what you do ‘in your wheelhouse?’ If you have high school or colleges students, helping them make those big decisions and hopefully pursue their passions is important. People who love what they do excel and enjoy their work.