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My Journey Toward Car Literacy

 I Married A Car Guy: My Journey Toward Car Literacy

 Welcome to the non-automotive automotive blog. My name is Debbie Nol, and I have been the Business Manager at Arie Nol Auto Center since 2000. I have a unique perspective, as I am not a ‘car person’ but work in an industry filled with people passionate about vehicles. It gives me the ability to share what I’ve learned over 20 years and hopefully help you navigate the world of car repair and maintenance more comfortably. However, posts will not always be vehicle related. I love to share observations and story’s from ‘auto world’ with shoes and cats thrown in for good measure.

I’m glad you’re here, and I look forward to you getting to know us a little bit better through this blog!

Scare Tactics

Keys

Any seasoned, auto repair technician can tell you, at some point everyone is accused of using “scare tactics”. It's a common stereotype, but it isn't true of everyone in the business. Most technicians take their responsibility very seriously. Here a few things to think about the next time you feel scare tactics are being used at the repair shop.

  1. It is an automotive technician's first is job to make sure your vehicle is roadworthy. Ask them questions when you don't understand. The technician should be able to explain to you in detail why they think your vehicle is unsafe. If you still don't follow, ask if it's possible to have them show you what they're seeing.
  2. Technicians are aware of what bad brakes, shocks, etc. mean for the overall safe control of your vehicle. You don't need to settle for the response, “Your shocks are bad,” instead, ask what this means for your vehicle's overall performance.
  3. If you still feel like you're being told an untruth, have a different shop take a look. A second opinion is worth the added time when it comes to safety.

We sometimes forget we're driving thousands of pounds of metal down the road. It's important that you feel comfortable asking questions and getting honest responses, both for you, your passengers and the people on the road around you.

Arie Nol Auto Center, Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Arie Nol Auto Center, Inc (616) 532-6019 if you have any issues in accessing any area of our website.