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My Journey Toward Car Literacy

I Married A Car Guy: My Journey Toward Car Literacy

Welcome to the non-automotive automotive blog. My name is Debbie Nol, and I have been the Business Manager at Arie Nol Auto Center since 2000. I have a unique perspective, as I am not a ‘car person’ but work in an industry filled with people passionate about vehicles. It gives me the ability to share what I’ve learned over 20 years and hopefully help you navigate the world of car repair and maintenance more comfortably. However, posts will not always be vehicle related. I love to share observations and story’s from ‘auto world’ with shoes and cats thrown in for good measure.

I’m glad you’re here, and I look forward to you getting to know us a little bit better through this blog!

Maintenance and Cats

Maintenance and Cats

Most of the educational opportunities I take advantage of now are management or marketing related. I also attend conferences geared towards women in auto care and female entrepreneurs. Mostly because I believe you should never stop learning, and keeping myself current by learning from people that are experts in their field helps me to be better at what I do.

On occasion, I take advantage of an automotive technical class. Why? I work in the automotive industry and while I don’t repair vehicles, I need to expose myself to new technology. Several weeks ago I went to a class with Jeff and one of our technicians, Gordon. Contrary to what many people believe, diagnostics doesn’t simply consist of ‘hooking up the scanner’. Vehicles have many interconnected systems and our technicians need to know what to look for when one of them is malfunctioning.

Maintenance and Cats 2

One section of the training was on catalytic converter (cats) diagnostics. While I have been exposed to many conversations about catalytic converters and I have an understanding of how they work, it was a good reminder of why an experienced, educated technician is important to our customers. A cat replacement is not generally an inexpensive repair. Having someone who explains how you can care for your car to delay or avoid a part replacement is invaluable. You can reduce the cost of vehicle repairs by investing in maintenance. A catalytic converter is not a ‘lifetime’ part and when you are utilizing a technician with training, they will notice running issues that may impact not just the performance of your car, but the wear of your parts.

While I learned a lot, you still don’t want me working on your vehicle. I’ll stick to my responsibilities and let my team use their knowledge and experience to keep our customers on the road!

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