Our business is based on reviews, please leave a google review!Leave Us A Google Review

My Journey Toward Car Literacy

I Married A Car Guy: My Journey Toward Car Literacy

Welcome to the non-automotive automotive blog. My name is Debbie Nol, and I have been the Business Manager at Arie Nol Auto Center since 2000. I have a unique perspective, as I am not a ‘car person’ but work in an industry filled with people passionate about vehicles. It gives me the ability to share what I’ve learned over 20 years and hopefully help you navigate the world of car repair and maintenance more comfortably. However, posts will not always be vehicle related. I love to share observations and story’s from ‘auto world’ with shoes and cats thrown in for good measure.

I’m glad you’re here, and I look forward to you getting to know us a little bit better through this blog!

Being a Part of Something Bigger

Being a Part of Something Bigger

Jeff and I were fortunate enough—as owners of an ‘A NAPA AutoCare’ business—to be chosen to represent the NAPA Central Division on the AutoCare Advisory Council. We served a two-year term and traveled to the meetings twice a year. It was an honor and a privilege to have the opportunity to make an impact in our part of the automotive world.

Along with the eight other divisions represented, we looked at programs meant to enhance the customer experience as well as help NAPA AutoCare automotive repair shops function well as businesses. The nine divisions each bring their own unique perspective and knowledge to the table for the betterment of the AutoCare program. Each one has their own story and business model, and wants success for other shop owners.

Being an independent small business owner means making a lot of decisions daily. You wear many hats—some fitting better than others. One thing I love about the automotive repair business is the willingness of other shop owners to answer a question or share their experience. While there is always the exception, most shop owners realize that by raising each other up, we raise the industry up as well. Being a part of this is a humbling and rewarding experience.

Being a Part of Something Bigger 2

NAPA Autocare held their conference this weekend and Jeff and I were asked to participate in a town hall discussion about our experience on the advisory council and to talk about different programs in the Autocare program. To share the experience with our peers and talk about the new programs was equal parts nerve-racking and exciting. So, I wore a leopard print shirt under my jacket. And practiced a lot! You can’t be nervous in leopard print and practicing was crucial because I didn’t want to forget the points I thought were important.

I’m thankful for the opportunities to share with my fellow shop owners. Collectively, we all want to have a successful business and treat our customers well. Having the tools to do that is important and having the ability to talk to people in the same business gives us the opportunity to give you, our customers, a better automotive repair experience!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Arie Nol Auto Center, Inc (616) 532-6019 For Assistance.