My Journey Toward Car Literacy

I Married A Car Guy: My Journey Toward Car Literacy

Hi, I'm Debbie Nol, and I married a car guy. My 14 years of working at Arie Nol Auto Center has been an incredible journey, building amazing relationships with customers and learning so much from our experienced technicians.

Now I'm launching a blog to share what I've learned about cars and some of my most memorable customer stories. Hopefully you will find my blog both helpful and entertaining!

Monthly Archives: March 2016

Why ASE Certified matters to you?

Why ASE Certified matters to you?

ASE Certified is the designation given by the National Institute for Automotive Service Excellence for automotive technicians that have met certain criteria. It matters to us because it means that our technicians have taken the extra testing and met the criteria to reach this goal. The testing requires a certain level of knowledge and a required amount of time spent in the automotive repair field. You also need to retest every five years, which helps ensure your knowledge is current. We ask our technicians to put in the time and effort required to stay current with their licensing. Education is important to us and our technicians are required to attend numerous classes throughout the year. This translates into a stronger knowledge base, enabling them to repair and maintain vehicles better and more efficiently. Why does this matter to you? It matters because anyone that is willing to take the additional step of not only being state-certified, which is required in ... read more

Is That Deer Real?

Is That Deer Real?

Every day I drive past a home that has a decoy deer in the yard. The first couple of times it took me by surprise and I actually slowed down, thinking it was real. I don't even notice it anymore. This week I was driving by and I realized the deer was still there. He's looking a little worse for wear but he still hasn't moved. I was thinking about how we get so accustomed to something that after a while we don't even see it anymore. A check engine light, or malfunction indicator light, can be like that deer. At first, you notice it and it catches your attention. After a while, your brain lulls itself into thinking that light is nothing. You don't even notice the light anymore, just like I don't notice the fake deer. Customers will sometimes be in vehicles and let us know that the check engine light “has been on for months.” It doesn't bother them because they figure the car is still running well, so it must not be a problem. And it might not be. Sometimes ... read more

I Dream of Shoes!

I Dream of Shoes!

Can you imagine the first person to strap some leather to their feet for protection? I'm sure it wasn't very pretty. Over 2000 years ago, someone actually took several pairs of shoes and put them in an earthen jar. These shoes were discovered in a burial site in Luxor. They believe they placed them in a wall because they were the most valuable possession they owned. They may have intended to return for them and never did. Fast forward to 2016. Some people think of shoes as simply foot protection. A female customer and I were talking about our difference in opinion about footwear. She buys a pair of shoes and wears them until they wear out. I could not comprehend that statement. Some people feel like that about cars. Drive whatever works for you and then replace as needed. Some people love a certain type of car and may collect them. Others, like Jay Leno, collect cars of all types, makes, and vintages. I would like to be the Jay Leno of shoes. Spr ... read more

Celebrating Grand Rapids and its Influential Wome

Celebrating Grand Rapids and its Influential Wome

I had the opportunity to attend the 50 Most Influential Women in West Michigan awards. There were over 800 people there celebrating women that are making a difference in West Michigan. Sonia Manzano, Maria from Sesame Street, was the keynote speaker. Ms. Monzano was inspirational while speaking about how she ended up where she did and why it made a difference. Our city amazes me with its ability to recreate itself. When I was younger, downtown Grand Rapids was somewhere you rarely went. Herpolsheimer’s department store was one of the only reasons to go downtown. Here we are in 2016 and you can see the drastic changes that have helped our city end up on so many lists of “great places to live” lately. Listening to the honorees and hearing their words of encouragement and motivation was doubly enjoyable as my daughter was there with me. She had the opportunity to speak with several women at our table that are doing research which will eventually impact us all ... read more

Sunscreen and Oil

Sunscreen and Oil

This is the time of year when our thoughts turn to Springbreak. The migration of northern state residents to the sun and surf of the southern state beaches. The tide rolling in while the sun shines down on us, our toes tucked into the sand. Before that moment, there is the drive for many people. Bumper to bumper, cars headed south. Your vehicle is packed with snacks, pillows, a video player of some sort, bathing suits and suncreen. The sunscreen is for our pale, hasn't seen the sun in months, northern skin. Forgetting this leads to sunburn, blisters and possibly missing a couple of days in the sun. When I was a teenager, we laid out in the sun covered in baby oil and fried ourselves. After the blisters healed and the red faded, you might, if you weren't me, end up with a tan. We’re so much smarter now and know the value of suncreen and SPF. While you dream of this trip on a gray, snowy day, make a call to your local repair facility. Schedule an appointment to ha ... read more

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