Grand Rapids Auto Repair

As always, it was a pleasure dealing with the Arie Nol staff!

Very Honest, understanding, diagnosed my car within a week despite being busy. All the employees were friendly would definitely recommend!

The team at Arie Nol is fantastic! My air conditioner was not blowing cool air. They found the cause, fixed it quickly and at a fair price and now I'm ready for summer. The office is clean and bright and I was greeted with a friendly smile and welcome.

We've been Arie Nol customers for years. We originally went there because of a recommendation from a friend and we have never been disappointed. In the years since, we have had the opportunity to talk to many people in the auto business and everyone knows Arie Nol and everyone agrees that their excellent reputation is well deserved.

In and out in an hour for the oil change and a vehicle look over. Thanks!

I had my 2012 Mercedes towed to Arie Nol a couple weeks ago because it wouldn’t start. They inspected the vehicle called me back and stated that the vehicle needed a feul pump sending unit as well as a new feul pump and would roughly be about $1500 to repair. I gave the ok got a call at the end of the week that vehicle was ready went in paid $1452 was advised by Cam the vehicle needed feul. Drove directly across the street to Speedway as I start pumping gas gas begins to spill out of the vehicle onto the ground. I walk a the street and explain to Cam what just happened he told me to bring the vehicle back. About 3-4 days later I get a call from Cam stating they did nothing wrong and I need a feul tank and it would be $2700 to fix. How I bring the vehicle for one problem and leave with another one. Arie Nol is refusing to fix my vehicle that I believe the purposely damaged trying to get more money from me.

Great team and great service

I had vehicle towed into Arie Nol a couple weeks ago. I called before the vehicle was towed and explained that the vehicle wouldn’t start. I got a call the next day I was advised by Cam that my 2012 Mercedes Benz needed a fuel pump sending unit along with a feul pump and it would roughly be about $1500. I gave the ok to fix the vehicle. I was called that Friday and advised the vehicle was done and ready to be picked up. I go in and pay $1452 I take the vehicle directly across to the street to Speedway as I had been advised by Cam the vehicle needed gas. When I go to pump the gas gas vegans to spill out onto the vehicle and ground. I walk back across the street to Arie Nol and told Cam what just happened advised to bring vehicle back so they could take a look. I get a call 3 days later stating that they did nothing wrong and if I want the vehicle fixed it would be $2700 because I need a new feul tank because supposedly my feul tank had a small dent in it and maybe that’s the problem. Arie Nol purposely damaged my vehicle because I am a woman and they figured I wouldn’t stand up for myself and would just pay. I really hate that it came to this I was really looking forward to giving a great review since all the other reviews was the reason I brought my vehicle anyway. All I want is to put gas in my vehicle and put this situation behind us. I want Arie Nol to repair the damage they caused and we both move forward with our lives. Never had a uncle work on my vehicle and never had a boyfriend driving. I stated when I called in for service that I had my brother take my daughter to the local Family Fare less than a mile away. The vehicle cut off at Family Fare. I had the vehicle towed to a trusted mechanic who’s worked on the vehicle before. He stated it was the crankshaft sensor ordered the part had it put on still wouldn’t start but I’m sure you could still put gas in it. After that I had the vehicle towed to Arie Nol. The whole point is that what your shop fixed is all related to feul and now I can’t put feul in my car. Doesn’t make sense right? Exactly do the right thing and fix itother than that a response from you is not needed just want other single women especially women of color to avoid your place of business at all cost now thank you for your unprofessional response have a nice day because my God and ancestors will make sure you pay so no worries on my end. PS your argument about being a woman is invalid because you work there and your not a woman of color but you are ignorant. Oh and here’s a REAL fact Cam also tried to get me to commit insurance fraud. He told me I should contact my insurance company and tell the vehicle was in an accident to get the cost of the repairs paid for but the vehicle was NEVER in a accident which I stated to him. **Update** pick my vehicle up today and my check engine light was on. I go back in Cam states it’s because the feul is so slow although that’s never happened before and it wasn’t on the first time I went to pick my vehicle up as it was low on feul at that time as well. Cam came out with a machine to basically make the light go away so I’m sure there will be another problem. I also took pictures of my vehicle on their property for the accident claim in the owner’s response. I had this vehicle for a year and I have never been in an accident if I was I’m sure there would be visible damage especially if I hit a deer. Lying for no reason is a tell tell sign of deceit. Oh well I thought I could upload pictures lucky for you Arie Nol but if anyone would like to see pictures of my accident free vehicle go to Arie Nol Facebook page I uploaded pictures there.

I have worked with Arie Nol as a vendor/client for the past 4+ years and had the opportunity to use them personally recently. As per reports from former clients, they are excellent, trustworthy, thorough, fair in their pricing, very personable, and certainly helpful as well as accommodating. They are the whole package. Thank you for keeping my car in top-notch shape!