Our business is based on reviews,
please leave a google review!Leave Us A Google ReviewLeave Us A Yelp Review

5

I have had NUMEROUS vehicles worked on and repaired through Arie Nol (audi, GMC, Honda), the WHOLE team there is great. When taking in the vehicles, I would try to explain "what I hear, see, feel" so they can then have an idea of what needs looked at. They take the time to diagnose ALL the problems and give me timelines of when they would RECOMMEND fixing. Usually, they let me know that I can wait a while before fixing some issues and what POSSIBLE problems they might cause, but the ones that need doing right away they tell me as well. They really take the time to diagnose and explain to avoid potential future $$$$ these issues MAY cause. Even price shopping once or twice I have noticed that they are VERY reasonable and LESS than others. I would recommend this team to anyone. I would also say to pay attention to what they are telling you and recommending to you and ask questions. I have found them to be very honest and knowledgeable. Thanks Arie Nol.

5

I have been bringing cars to Jeff at Arie Nol's for 17 years, ever since moving to Grand Rapids. I have nothing but praise to lavish on this business. They have saved me THOUSANDS of dollars over the years, gone out of their way to provide us top notch service and regularly gone above and beyond the call of duty. On several occasions when I've brought cars in I was considering buying for the kids, they have inspected them for me and given expert advice on their pros and cons. I recall one occasion, some ten years ago, when I had my own car towed to a garage very close to my house. That garage quoted me some ridiculously high amount for a brake job. I didn't feel good about that quote and had the car towed from that garage to Ari Nol's, which is quite a bit farther away. Jeff's quote was some $600 less. The other garage wanted to replace the entire braking system. Jeff said that wasn't necessary, but that it is easier to replace the whole system than the individual component that was bad. Thankfully, in a world that has all but lost or forgotten the virtues of honesty, hard work, kindness and generosity, Ari Nol's still exists and still does things right. Thanks, Jeff!!!!!

5

I have been bringing my cars to Arie Nol since it was run by Jeff's dad back in 1979! I have nothing but the HIGHEST praise for this organization. I have no idea where WJ Pollack gets the "scare tactics and outrageous pricing" - nothing could be further from the truth - and that is from a 30 year customer!Jeff has always worked to fix things as economically as possible, and their pricing is very fair and reasonable. It's been great to see the growth of their business over the years - it is a testament to how well they run their shop and how they treat their customers.My three children now all bring their cars to Arie Nol for service, and I would recommend them to my closest friends without hesitation. Integrity, Trust, Professionalism and Outstanding Service will sum up your Arie Nol experience.

Bert,Thanks for the kind words. It is always a delight to see you and your family. Our focus has always been giving the customer the information they need to make a decision about their repairs or maintenance. Thanks for the years of trust!

- Arie Nol Auto Center, Inc
5

I have gone to Arie Nol for 3 years now and will always go back to them because of their great customer service, integrity, and high quality of technical service. I highly recommend this family values based company for any car. I will NEVER go to the dealership after finding these guys (I own/owned multiple brand cars). Really great people that run/own/work there. I honestly cannot say enough positive about them. Any issue someone has CLEARLY would be a misunderstanding on the customer end.

Bob,Thank you for the trust you place in us. Our goal every day is to give honest, quality service and excellent customer service. We appreciate the trust our customers place in us and strive to meet or exceed their expectations. Thanks again!

- Arie Nol Auto Center, Inc
1

They gave us a $1200 quote to fix our car. it took 48 hours to get the estimate. The estimate was considerably higher than what it cost to actually fix the car. If you want somebody to fix your car and every imaginable problem that they can think of along with it, go with them and have fun paying for extra parts and labor.

Ramona, Thank you for taking the time to review our business. We appreciate you bringing in your 2000 Honda Civic for us to diagnose the current issues you were having. When the vehicle was towed in without an appointment, we did express to your husband, Dan, that we would look at it as soon as possible but it would be 2-3 days and he was fine with that time frame. The vehicle had several issues that we diagnosed and estimated. We're sorry for the misunderstanding with the time frame and appreciate you taking the time to review our business.

- Arie Nol Auto Center, Inc
5

I have been taking my car here for years. Jeff and his team are great. My Toyota has 219,000 miles on it and thanks to Arie Nol I have been able to drive it for over 10 years. After finding Arie Nol I did not worry about driving an old car, because I knew I had a reliable, honest place to take for repairs. Thanks Jeff and team for never making me feel stupid when I walk in with crazy car questions.

Thank you for your continued trust. We take our customer's questions seriously and look forward to handling their vehicle's maintenance and repair issues with a professional, friendly attitude.

- Arie Nol Auto Center, Inc
5

I have been bringing cars to Jeff at Arie Nol's for 20 years, ever since moving to Grand Rapids. I have nothing but praise to lavish on this business. They have saved me THOUSANDS of dollars over the years, gone out of their way to provide us top notch service and regularly gone above and beyond the call of duty. On several occasions when I've brought cars in I was considering buying for the kids, they have inspected them for me and given expert advice on their pros and cons. I recall one occasion, some ten years ago, when I had my own car towed to a garage very close to my house. That garage quoted me some ridiculously high amount for a brake job. I didn't feel good about that quote and had the car towed from that garage to Ari Nol's, which is quite a bit farther away. Jeff's quote was some $600 less. The other garage wanted to replace the entire braking system. Jeff said that wasn't necessary, but that it is easier to replace the whole system than the individual component that was bad. Thankfully, in a world that has all but lost or forgotten the virtues of honesty, hard work, kindness and generosity, Ari Nol's still exists and still does things right. Thanks, Jeff!!!!!

Kevin, Wow! Thank you for taking the time to give us such a terrific review! We appreciate your business and your long term patronage. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience. We look forward to seeing you in the future!

- Arie Nol Auto Center, Inc
5

This place is awesome and is the most professional auto shop we have ever been too. We go no where else and have been coming here for years. You'll wonder what took you so long ..

1

I didn't even bring my jetta in because each time they quoted me it was about 1000$ higher than it should have been. Manual transmission to be replaced... 1500-2000$. Not only that but they refused to try and fix the current transmission, without even looking at the car. Must be too busy to charge reasonable rates.

Mike, Thanks for taking the time to review our business. All reviews give us the opportunity to evaluate our customer service and we know your time is valuable. As we wanted to see what had occurred with your vehicle, we searched our data and found that you had brought your 1999 VW Jetta in on May, 1, 2012 and didn't have any work done. As to your current complaint, I remember the conversation and explained that we would need to see the vehicle for an estimate. It was explained to you what the possibilities were and I gave you a worst case scenario estimate. It was my mistake in doing that as I thought you understood that, not having seen the vehicle, I didn't know what was wrong with it for sure. Thanks again for your time.

- Arie Nol Auto Center, Inc
1

I would not let this place fix the chain on my bicycle. Brought my 81 delorean engine to them for a simple rebuild. “i'm very familiar with it” Jeff says. 2 ½ weeks later they never touched it. No calls to give me a status update. It had broken motor mounts so I told them it was just the lower crank shaft casing. He tells me no it’s the entire bottom end. Well I picked it up today. It’s the crank case like I had told him. Simply unbelievable. There are plenty of other places out there. Avoid this one.

Perry, Thanks for taking the time to review our business. After taking a look at what occurred with this situation, I believe there was some miscommunication and we apologize. We did not reach our standards of customer service that we strive for and are sorry that you were disappointed in our service. We appreciate you giving us the opportunity to evaluate and see where we dropped the ball. We wish you the best in the future.

- Arie Nol Auto Center, Inc
Arie Nol Auto Center, Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Arie Nol Auto Center, Inc (616) 532-6019 if you have any issues in accessing any area of our website.