Thursday, 22 September 2016 12:35

An Interview with a Technician - Gordon

I’m fortunate to work with a great bunch of professionals that love what they do. Customers will sometimes ask about the technician that worked on their vehicle. I decided that I would do a Q&A with our technicians so our customers would get to know a little bit about them.

I’m going to start with Gordon because he has been here the shortest amount of time and has also been in the automotive industry a short time. We hired him shortly after his graduation from the MTEC program at Grand Rapids Community College. He had previously been in a completely different industry for the past ten years.

How long have you worked at Arie Nol Auto Center?

  • I’ve been here for nine months. Why did you decide to go into the automotive industry? When I was young, I watched my Dad and my uncle work on my Uncle’s race car and that sparked my interest but I didn’t pursue it until I decided to make a career change.

What would you tell someone in high school that is thinking about the automotive industry?

  • Always pay attention to what you are doing and follow the safety rules. Get into a college that can train you. Being an older student, I knew that education was key to getting a job in this industry.

What is your favorite part about working on cars?

  • Troubleshooting is very interesting to me. The more I learn, the easier it is to diagnose issues. I like being challenged on a daily basis.

What do you for fun with your kids? (He has two boys)

  • I help my son with his quarter midget racing. I’m also a Boy Scout leader. I enjoy reading comic books as well.

What’s your favorite type of car?

  • A 1970 Dodge Challenger. It was the car in the movie ‘Vanishing Point’ that I watched when I was younger.

Did it surprise you how many donuts we eat?

  • It did. I’m a big fan of bagel Friday here, as well as donuts, which we do seem to eat a lot of.

How do you like working in a small, family owned business?

  • I love it. I came from a big corporation where everything was numbers driven and I was a number. I’m happy I ended up here.

What is the number one tip you would give a car owner?

  • Always keep up on your car maintenance. I see too many vehicles that have additional needs because of lack of maintenance.