Hi, I'm Debbie Nol, and I married a car guy. My 14 years of working at Arie Nol Auto Center has been an incredible journey, building amazing relationships with customers and learning so much from our experienced technicians.
Now I'm launching a blog to share what I've learned about cars and some of my most memorable customer stories. Hopefully you will find my blog both helpful and entertaining!
I was just reading something that said that you should have a gratitude journal and write in it each day. The goal is to find a moment, person, or event to be thankful for and to record it. Why? Because no matter where you are in life, no matter what you’re going through, there is always something to appreciate. The point of the article was that by journaling something positive, you overshadow any negatives and give them less space in your life.
When I started working here sixteen years ago, our kids were young. As with many small, family-owned business’, the kids did a lot of the behind the scenes things. Take out trash, clean floors, stock shelves, etc.
A long-time customer came in with coolant leaking from her vehicle. Her vehicle contained her work items along with three grandchildren. Sitting at our shop was not on her agenda for the day.
Arie Nol opened Arie Nol Auto Center in 1976. It had a small office with two bays attached. The building had been a former gas station and, according to someone who had grown up in the area, a florist shop at one time.
The road was two lanes, no CVS pharmacy and there were two gas stations. Many of the strip malls that are here now did not exist.
Jeff was still in high school but would join the business as a full-time employee when he finished two years of college. Arie added an additional bay at that time. It was a time of no computers, one phone line, and vehicles were not nearly as technical as they are now. The answering machine was a cutting edge business tool.
It’s interesting to think back on that time as we celebrate our 40th anniversary this year. It is still a family- owned and operated business that takes pride in personal service and customer satisfaction. We have built relationships that span three generations. Cameron is the 3rd generation of the Nol family to work here. He is occasionally called “the new Jeff.” We have a customer that remembers coming to the United States from the Netherlands about the same time Arie did, stopping in for coffee and donuts, and another customer that remembers coming here with her parents as they brought their “new driver” in to get acquainted with us for automobile maintenance.
We fast forward to 2016, a much faster paced world with constantly changing technology. Our goal is to retain the values of integrity and fair pricing and build relationships with customers while continuing to provide excellent automotive repair and maintenance. We look forward to celebrating our anniversary this year and want to say “Thank you!” to all of the customers over the years that have placed their trust in us.