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I Married A Car Guy: My Journey Toward Car Literacy

Hi, I'm Debbie Nol, and I married a car guy. My 14 years of working at Arie Nol Auto Center has been an incredible journey, building amazing relationships with customers and learning so much from our experienced technicians.

Now I'm launching a blog to share what I've learned about cars and some of my most memorable customer stories. Hopefully you will find my blog both helpful and entertaining!

We repair vehicles here and—on occasion—they need to be towed to us for repairs.

Metal on metal. We say this on occasion to customers to describe the current state of their brakes.

I was just reading something that said that you should have a gratitude journal and write in it each day. The goal is to find a moment, person, or event to be thankful for and to record it. Why? Because no matter where you are in life, no matter what you’re going through, there is always something to appreciate. The point of the article was that by journaling something positive, you overshadow any negatives and give them less space in your life.

Jeff and I were fortunate enough—as owners of an ‘A NAPA AutoCare’ business—to be chosen to represent the NAPA Central Division on the AutoCare Advisory Council. We served a two-year term and traveled to the meetings twice a year. It was an honor and a privilege to have the opportunity to make an impact in our part of the automotive world.

Our goal is to make our customer’s automotive repair experience as painless as possible. Even though we have several options to meet their transportation needs, sometimes it works out well for them to have us drop them off at their home or office. Sometimes, it’s an unexpected breakdown and they just need a ride home.

Working in the world of auto repair changes your perspective. If you’re a car person, you may know all the working parts of the car. You may even know how to do some repairs yourself. In the past, it wasn’t unusual to have people in their garage giving their vehicle a tuneup or changing the brake pads. With the advanced technology in today’s vehicles, it is becoming more difficult to do your own work.

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